FAQ

Why should I switch to Mahsa skincare?

  • If you are a person who think about what you put into your body, it means you care about your body. it's good to know what you put on your body is also absorbed into your body, so even though the chemicals and toxins and preservatives you put on your body is not much, but over the time it will accumulate and may impact your hormone or immune system, so by using natural ingredients you minimise the exposure for your health and wellbeing.

Are your products suitable for vegans?

  • Yes, all of our products are suitable for vegans unless it has been mentioned that it is not.

Do you use palm oil in your products?

  • We do NOT use palm oil as direct input in any of our product range. If in rare cased, palm oil exists as by product in any of ingredients, we ensure it supplied from sustainable source.

Does your products suitable for those suffering from allergy and sensitive skin?

  • Natural ingredients are less likely to generate allergic reaction. however, you need to read the ingredient list carefully and choose according to your allergy. But we always recommended to do a patch test before use the product to ensure no reverse action.

What is the shelf life of your products?

  • There is pros and cons to everything, and while it's fantastic that natural preservatives do not have nasty chemicals, but they also cannot keep the product for very long time. The shelf life of our products are 3 months and product need to be kept at below 25C (77F). 
  • if you are not going to use a product keep it unopened in cool, dry place, out of light. 

Do I need to use exfoliating toner?

  • Exfoliate toner is cleansing dead and dehydrated skin and basically makes it ready and prepared to absorb benefits from moisturiser. Otherwise, when you apply the moisturiser, it cannot get into deeper layers of your skin and won't nourish it as much as it have to.